How Top Tech Leaders Turn Net Promoter into a Competitive Advantage
Five Tech Leaders. Five Case Studies. Five Ways to Use Net Promoter to Build Sustainable Growth and Continued Innovation.
Innovation doesn't always start at the first line of code. For tech leaders like Apple, Cisco and SAP, it starts by looking at the driver of the product journey: the customer.
In this edition of the industry case study series, you'll walk through tech companies who are across the spectrum in terms of Net Promoter Scores®, but all delivering on one important promise: using their NPS program to promote growth and improve the customer experience.
Find all the insights: