- How secure are you with your company’s ability to predict retention revenue?
- If you run pilot programs with clients – do you know you can go to a full roll out with each client?
We will explore these questions, and show some new science to help predict customer renewals. Based on a data driven approach, you’ll see how your CRM system can already provide surprising pointers in this informal 1 hour session. Case studies and practical help from practitioners.
What you will learn:
- How your customer database can predict a salesperson’s success
- How customer feedback can help you quantify next year’s sales
- Tackling “Retention Guilt” to make sure you maximize renewals
- Driving Customer Success with Net Promoter® metrics
