Every Net Promoter professional is looking for secret tips and tricks to go that extra mile in their program. However, very little expert advice - that actually works - is available out there. This 'NPS Insider Secrets' webinar series will give you a glimpse behind the curtain with a speed course to Net Promoter success.
In this recorded webinar, the second of the series, Adam Dorrell, CEO of CustomerGauge, will show you how you can achieve response rates of up to 60%.
After joining this webinar you will be able to:
✔ Attain unprecedented response rates with your own surveys.
✔ Understand why 45% of your customers probably have a hard time giving you feedback.
✔ Pinpoint the optimal timing to ask for your customer's help.
...plus, much more!
