---
title: POS, Promoters and Perfect 10s
description: Join Adam Dorrell and Cary Self as they discuss best practices for using a Net Promoter System to win customer experience in the multi-channel retail space.
---

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# Webinar: POS, Promoters and Perfect 10s

Customer Experience and Net Promoter® Best Practices in Multi-Channel Retail

Join Adam Dorrell, CEO and co-founder of CustomerGauge, and Cary Self, Senior Manager of Guest Services and Training for Areas, as they discuss best practices for measuring and improving customer ("guest") experience with NPS.

In this webinar, we cover how to integrate NPS surveys and your POS system, NPS benchmarks in the wider retail and eCommerce industries, methods for automating surveying and reporting to grow retention, and much more!

![Screenshot 2017-02-14 11.16.10.png](https://content.customergauge.com/hs-fs/hubfs/Screenshot%202017-02-14%2011.16.10.png?width=254&height=143&name=Screenshot%202017-02-14%2011.16.10.png)

### POS, Promoters and Perfect 10s

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