Join Adam Dorrell, CEO and co-founder of CustomerGauge, and Cary Self, Senior Manager of Guest Services and Training for Areas, as they discuss best practices for measuring and improving customer ("guest") experience with NPS.
In this webinar, we cover how to integrate NPS surveys and your POS system, NPS benchmarks in the wider retail and eCommerce industries, methods for automating surveying and reporting to grow retention, and much more!
