Business Tactics of NPS Leaders
Learn how Net Promoter Leaders succeed: Genroe and CustomerGauge analyse the NPS Benchmarks Survey 2016.
With responses from more than 600 companies this is the largest (and only) survey of the state of the NPS industry.
By downloading this slide deck, you'll discover that:
✔ NPS leaders drive 10% increases in retention
✔ Can tie their programs to revenue and experience a 3.2x ROI increase
✔ 40% of respondents don't know their retention rates
✔ and many other stats...