People tend to overcomplicate things. And that especially rings true for Net Promoter. Yet, if you stick to a handful of simple rules, you’ll get the best results.
This ebook covers everything you should know about surveying with Net Promoter.
By downloading this ebook, you'll discover:
✔ A complete description of how, when, to who and how many surveys to send when collecting feedback
✔ How your overarching goals of Net Promoter determine when to survey and whether to use relationship or transactional surveys
✔ An effective shortcut to get detailed reasons behind your customers' loyalty, without the need for too many questions
✔ How designing, conducting and collecting feedback takes days, not weeks
✔ And much more...
