This playbook walks you through a step-by-step process to better manage customer relationships.
Consider it a four-step blueprint for your account managers to follow in order to maximize the likelihood of retaining customers longer and up/cross-selling.
In this ebook, you'll learn:
✔ Why this process can even turn the bottom 34% of your salespeople into top performers
✔ How to forecast more reliably by asking your customers two simple questions
✔ How to identify when to get in touch with your accounts to increase retention and up/cross-sell opportunities
✔ And much more...
