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With more than 600 responses from companies large and small this is the largest (and only) survey of the state of the NPS industry. 

By downloading this report, you'll learn how:

✔    NPS Leaders report a 5.3% bump in retention

    NPS Laggards spend 3X more on their NPS Programs

    40% of NPS Laggards do not have time targets

✔    Half of NPS Leaders close the loop within a week

✔    43% of NPS Laggards don't say "thanks"

    And much much more...

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Download the groundbreaking report